Below are general instructions on how to set up your email account on your server. These instructions are assuming you are using Outlook Express 6.0.
You need to be viewing the “Internet Accounts” window. This window often pops up the first time you run Outlook Express but not always. If it does not, or you have already configured an account and need to add your email account to Outlook, you can find the “Internet Accounts” window by clicking on “Accounts” in the “Tools” menu.
* Click the “Add” button in the upper right corner of this Internet Accounts window and select “Mail”.
* On the first screen, you will be able to configure how your name appears to people you send email to, this is the “Display Name” and is not your email address. It can be your real name, your company name, or even a combination. Click “Next”.
* The next screen is your actual email address. This will be the one you send and receive from. Click “Next”.
* Select POP3 as your account type. enter “mail.Your-Domain-Name.com” for both mail servers. Click “Next”.
* This screen is where you will need to configure your account settings for allowing you to check your email. Enter your user name and password as given to you. Click “Next”.
* Click Finish, but you’re not done. Unfortunately Microsoft does not put all the settings you need in the normal setup screen.
* You should still have your “Internet Accounts” window open but now your new email account will be showing there. Highlight it by clicking once on its name and then select the “Properties” button.
* Click on the “Servers” tab. The important part you need to change here is placing a check mark in the box labeled “My server requires authentication”. After checking that, select the “Settings” button next to it.
* Please select “Log on using” and then enter the same information you use to check email, namely your email address and the associated password. Do NOT check the box that says to “Log on using Secure Password Authentication”.
* Once you finish configuring that, click the OK button and then another OK button on the email account properties screen. That should complete the setup and allow you to start sending and receiving email with your account.
If you are having difficulties or are unsure about what to enter in a specific field within your email program, please go to our online help desk at http://support.duvys.com. Please include your email program name, your domain name, and the areas that you are unsure about so that we can help you solve the problem.